I just wanted to let you know how impressed I was with your welcome packet. The gifts were a very nice touch, however the thing that meant the most ot me was the information booklet on the selling process. In all my real-estate dealings over the the years, I have NEVER been given such a helpful packet about selling. I usually do all the things you have listed, however, it’s so nice ot have them listed to make sure they are all addressed. It’s easy to see why your team is so successful.